Testimonials

  • Neat work, very well finished – clean and efficient work, would recommend to friends.  Thank you!

    Mrs G. Clacton on Sea

  • Excellent work.  A very neat job.  Fitter was very polite and helpful.

    Thank you!

    Mr D, Holland on Sea

  • Fitters were all very professional and worked very tidily.  Very helpful.

    Mr & Mrs P, Colchester

  • First class service!  Polite and helpful, thrilled with the work.

    Mrs B., Kersey

  • Your fitters are a credit to your company.  Daryl’s expertise is excellent, and the workmanship from Russell and Jed was of a very high standard.

    I would not hesitate to recommend your company.

    Mr A, The Red Lion

  • Thank you for a fantastic job.  Your workmen were clean, tidy, and worked so hard.

    The fire looks amazing.  Thank you.

    I will recommend you to all I know.

    Mrs F. Thorrington

  • We were very pleased with the work carried out. It was completed with little disruption or mess.

    The installers were very polite and knowledgeable.

    Mr and Mrs T., Henley

     

     

  • I was absolutely delighted with the product.  The installers were outstanding in their work manner and communication.

    Mrs M, Thorpe le Soken

  • We couldn’t be happier with the work Will and Ian have done – and from start to finish Will has been full of advice and reassurance, which has been lovely.

    They clearly both get great satisfaction from the work they do – which leads to a job really well done.

    Thank you!

    Mrs J, Dovercourt

  • Excellent job and service from all at Bentley Fire Shop from the time we stepped inside your shop and spoke to Bernadette, Daryl visiting us, Kate forwarding by email the quotation, contact with Laura when we paid the deposit and the two very good fitters who did the installation today.

    Mr & Mrs N, Colchester

  • I am very impressed with Bentley Fires.  First class experience from original phone contact to installation.  Highly competent fitters.

    Really, really happy – thanks!

     

    Ms A, Frinton on Sea

  • We have just purchased a wall mounted balanced flue gas fire from Bentley Fire Shop, with which we are extremely pleased.  From the moment we walked into the showroom we were made to feel welcome, the staff were very helpful and knowledgeable of the product.

    Throughout all stages from enquiring, surveying and fitting we were made to feel that we were a valued customer.  My wife said “it was good old fashioned customer service”, and experience one seldom receives today.

    Thank you to all the staff, it has been a pleasure to purchase from you.

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    Mr & Mrs S, Wivenhoe

  • Thank you very much for an excellent job well done by the team who are friendly and work hard. We are very pleased and will certainly recommend you to friends.

    Mr & Mrs L, Thorpe le Soken

  • I am very impressed with the fitting of the woodburner and the service received from your company.  I will recommend you to friends and family.

    Very impressed, thank you.

    Ms L. Brantham

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    Prompt, professional.

    Very happy with all three fires, will highly recommend.

    Mrs P, Woolverstone

    Excellent customer service, from initial concept/ advice to installation.

  • My wife and I felt that we just had to write to commend the first class workmanship of your surveyor, workmen and fitters. We cannot praise their efforts too highly. They were efficient, very friendly and helpful, and carried out a most professional service of which any company would be extremely proud. Well done!

    We shall have no problem in recommending your company to our friends and acquaintances. Please pass on a sincere thanks to everyone who was involved from our first visit to your showrooms through to the final installation. Needless to say, we are very pleased with the electric fire and fireplace too.

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    Mr & Mrs S, Brightlingsea

  • I wanted to email you to thank you so much  for the wonderful job you did on installing the Chesney fireplace & burner – we are so happy with it and it is just a beautiful feature in the room!

    The bricks are ideal – thank you for your patience with meJ

    The teams working on the job were without exception excellent and we would not hesitate in recommending your company to others.

     

     

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    Mrs V, Great Bromley

  • Two of your fitters spent yesterday fitting a flue liner at our cottage.

    My husband and I want to express our sincere appreciation of the dedication, application and workmanship of these individuals, who were both pleasant and courteous throughout their time with us.

    They were diligent in their approach to the work in a manner that is not often seen nowadays.  We are both absolutely delighted with the final appearance of the fitted fire.  Thank you!!

    We would be delighted to recommend your company to anyone who wants a professional job of work done by real craftsmen.

     

     

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    Mr & Mrs G, Alresford

  • We’d certainly use Bentley Fire Shop again, that’s for sure. From the initial advice in the shop, through to the installation, they’ve provided a great service and we’re really pleased with the outcome.”

    Paul Crayfourd, Bicknacre